Terms and Conditions

Prices

GBP30.00/hour
Monday to Friday, 7:00 am to 6:00 pm
Saturdays till 2pm

GBP35.00/hour
Monday to Friday after 6 pm
Saturdays after 2pm,and all day Sundays

GBP1.10 per mile for fares over 100 miles

Postcodes we Cover

Parking - providing parking is the responsibility of the customer. If there is no parking pre -arranged any parking fines received will be the responsibility of the customer and must be paid by the customer on completion.
Payment Requirements - Payment must be made in cash on completion. Paypal transactions must be made at least 7days prior to moving day.
Delivery Times/Arrivals - We will do our best to arrive within the time scale stated, however arrival times are estimated. Delays to pick-up/delivery times are sometimes unavoidable.
Changes in item numbers - You may incur extra charges if the actual amount of items on the day exceeds the amount of items that were included in your quote, a couple of boxes more would not normally cause an issue, however if you have under-estimated your items by more than this the driver will add on an extra charge depending on the amount of items and time taken to load them.
Unforeseen Circumstances - we reserve the right to add extra costs due to unforeseen circumstances Congestion & Toll Charges There will be an extra charge of £8 when passing through the London Congestion Charge Zone, other congestion charge zones and tolls will be charged accordingly.
Your Responsibilities - We accept no responsibility for damage or breakage to items that have not been packed / protected by adequate means. It is the customers responsibility to dismantle any unit/system/flat pack furniture and beds and this should be done before our arrival. It is the customers responsibility to ensure that items will fit in the new premises. Our drivers will not be insured to remove doors or windows in such cases and it is up to the customer to organise a specialist if needed.
Cancellation and Postponement - If you postpone or cancel after your booking is confirmed you will be charged 50% of the confirmed quote. If you postpone or cancel within 24hours of the date of the job you will be charged the value of the job in full. We reserve the right to cancel or change dates and times.
Staff Abuse - Verbal or threatening behaviour will not be tolerated. If the driver is forced to leave the job because of abuse from the customer verbal or otherwise the customer will still be liable to pay in